Shipping policy
Miss Ireland Art — Shipping Policy
How orders are fulfilled
Orders and payments are processed through our Shopify store. Our print-on-demand products are produced, packed and dispatched directly by our fulfilment partner, Prodigi. Other products may be dispatched by Miss Ireland Art or the supplier identified in the product listing.
Shopify manages our checkout and order information; it does not manufacture or deliver your products. Miss Ireland Art remains your point of contact for all order and delivery enquiries.
Delivery destinations
Available delivery destinations are shown at checkout. We can only accept orders where a delivery option is available for your address.
Shipping charges
Delivery is charged separately from product prices. The applicable shipping charge is displayed at checkout before payment.
Products are grouped into shipping categories, including prints, mugs and greeting cards. Orders containing products from different categories may have combined shipping charges because they can be produced and dispatched separately.
Production and dispatch
Print-on-demand items are made after your order is placed. Production time is additional to the carrier’s transit time.
Any delivery estimates shown are estimates unless expressly stated otherwise. Choosing Express delivery does not mean production is immediate or that next-day delivery is guaranteed.
We will contact you if we become aware of a significant delay affecting your order.
Separate parcels
Items may be produced at different fulfilment locations and arrive in separate parcels on different days. Each parcel may have its own dispatch notification and tracking information.
Tracking
We use tracked delivery where available for the product and destination. Where tracking is provided by our fulfilment partner or carrier, we will share it through your dispatch notification or order-status page.
Delivery addresses
Please check your delivery address carefully before paying. Contact us immediately if a correction is needed. Once production or dispatch has started, changes may no longer be possible.
If an order is returned because an incorrect or incomplete address was supplied, additional delivery charges may apply. We will explain any proposed charge before arranging redelivery.
International orders
Where international delivery is available, products may be dispatched from a fulfilment location outside your country. Customs clearance can affect delivery times.
Any duties or import taxes collected at checkout will be shown before payment. Where these are not collected, local authorities or carriers may request payment on arrival.
Delayed, missing or damaged deliveries
If your order is delayed, missing, damaged or incorrect, contact missirelandart@gmail.com with your order number and details. Photographs of damage and packaging are helpful where available.
We will investigate with the fulfilment partner or carrier and arrange an appropriate resolution. You do not need to resolve the matter directly with Prodigi or another supplier.
Your statutory consumer rights remain unaffected.
Contact
Miss Ireland Art
Email: missirelandart@gmail.com
10 Capstone Street, Belfast, BT9 7HN, United Kingdom